Frequently Asked Questions

Before you contact backinthebox support team, please take a moment to see if your question is already answered here. If your question is not answered here, please check the current system status.

If you need hosting support, please check our Web Hosting support database

After all that effort on your part please contact us... after all we do like to talk to you.


You can access your webmail by navigating to http://webmail.[yoursitename].co.uk (or .com etc.)

You can access your backinthebox hosting control panel by navigating to http://www.extendcp.com or at http://cp.[yoursitename].co.uk (or.com etc.)